Legal Documents

A99bed Privacy Policy — Your Data, Kept Safe

The security of your personal data is our top priority. Here you'll find a transparent account of how a99bed collects, stores, and protects your information.

256-bit SSL Encryption
0% Sale to third parties
24/7 Security Monitoring
GDPR Standards Compliance

How We Protect Your Information

Get a quick overview of the key points in a99bed's Privacy Policy.

Encrypted protection

All your data is protected with 256-bit SSL encryption. No hacker or third party can access your information under any circumstances.

Data never sold

A99bed never sells your personal information to third parties. Our business model does not depend on monetizing your data.

Your Rights Are Protected

You have the right to view, correct, or request deletion of your data at any time. We respond within 48 hours.

Secure Data Storage

Your data is stored on internationally certified secure servers, with round-the-clock security audits and monitoring running 24 hours a day.

Payment Information Security

Your bKash, Nagad, or Rocket PIN and full account details are never stored on our servers.

Spam-free communication

Your mobile number or email is used solely for essential account-related notifications. We do not send unnecessary marketing messages.

This Privacy Policy was last updated in January 2026. By using the a99bed platform, you are deemed to have accepted this policy.

01 Introduction & Scope

A99bed (referred to herein as "we", "us", or "the platform") is a trusted online gaming platform for users in Bangladesh. We believe you should have full control over your personal information, which is why a99bed's Privacy Policy is built on complete transparency — so you always know exactly how we use your data.

This Privacy Policy applies to a99bed's website, mobile app, and all other digital platforms. It is in effect whenever you register, play games, place bets, or simply browse our site.

Our Commitment

We will never use your information without your consent. Our Privacy Policy is built to meet international GDPR standards — among the most rigorous data protection regulations in the world.

02 What information we collect

A99bed only collects information that is genuinely necessary for the platform to operate effectively. Requesting excessive or unnecessary data is against our policy.

Personal Identification Information

We collect the following information at the time of registration:

  • Full Name (as per National ID or Passport)
  • Date of Birth (for age verification)
  • Mobile number or email address
  • Current Address (District/Division)
  • Preferred Language & Currency

Transaction & financial information

We retain the following information for payment processing:

Data Type Reason for Collection Retention Period
Mobile Banking Number Deposits & Withdrawals For the duration your account remains active
Transaction History Audit & Support 5 Years
Betting Records Dispute Resolution 3 Years
KYC Documents Identity verification As Required by Legal Obligations

Technical Information

Automatically collected information includes:

  • IP Address & Device Type
  • Browser Name & Version
  • Time spent on the platform and browsing patterns
  • Login and logout times
We never store your mobile banking PIN, password, or full card number. All payment processing is handled through fully secure third-party gateways.

03 Purpose of Data Collection

A99bed uses your information only for specific, legitimate purposes. Each purpose is clearly explained below:

  • Account Management: To create, verify, and keep your account secure.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To resolve your issues quickly and provide support.
  • Fraud prevention: To prevent fraud and money laundering.
  • Legal Compliance: To comply with applicable laws and regulatory authority requirements.
  • Service Improvement: Using analytical data to improve the overall platform experience.
  • Age Verification: To ensure that only adults are accessing the platform.
Marketing communications

We only send promotional messages or offers with your explicit consent. You can withdraw that consent at any time — simply unsubscribe via your account settings or by contacting our support team.

04 Data Storage & Protection

A99bed follows the highest industry standards to protect your data. Our security infrastructure is continuously updated and tested to ensure there are no vulnerabilities.

Technical security measures

  • 256-bit SSL/TLS encryption applied to all data transfers
  • Data stored in our databases is encrypted with AES-256
  • Two-Factor Authentication (2FA) Support
  • Regular security audits and penetration testing
  • 24/7 automated threat detection system

Data Retention Periods

We do not retain your data longer than necessary. Personal information is generally deleted within 30 days of account closure, though certain data may be kept for a defined period to meet legal obligations.

Our servers are housed in internationally certified data centers with physical security, firewalls, and anti-DDoS protection active at all times.

05 Data Sharing Policy

A99bed never sells your personal data or shares it with third parties for commercial purposes. However, there are limited circumstances in which information may be shared:

  • Payment processors: Information required to process bKash, Nagad, and Rocket transactions.
  • Law Enforcement: Upon receipt of a valid court order or government directive.
  • Game Software Providers: Only the minimum data required to operate the platform.
  • Fraud Prevention Services: Anonymised data used to detect suspicious activity.

We have strict Data Processing Agreements (DPAs) in place with every third party. They may only use your information for its specified purpose and are prohibited from sharing it elsewhere.

06 Cookies & Tracking

A99bed uses cookies and similar technologies on its website and app. These enhance your browsing experience and help the platform function properly.

Cookie Type

  • Essential cookies: Remembers login sessions, security tokens, and language preferences. The platform cannot function without these.
  • Functional Cookies: Remembers your favourite games, betting limits, and display settings.
  • Analytical Cookies: Helps us understand which parts of the platform are used most.

Cookie Controls

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect certain login and payment features. Turning off analytics and marketing cookies will have no impact on the platform's core functionality.

07 Your Rights

As a member of a99bed, you have the following rights regarding your personal data:

  • Right to Access: You can request to know what personal information we hold about you.
  • Right to rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: After your account is closed, you may request that your data be deleted.
  • Right to restriction of processing: You can ask us to stop using your information for specific purposes.
  • Right to data portability: You can receive your data in a machine-readable format.
  • Right to Object: You may object to certain types of data processing.
How Do You Exercise Your Rights?

Submit any request by email to support@a99bed.bet Send a request to our address. We respond within 48 hours and complete all verified requests within 30 days.

08 Children's Privacy

A99bed is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we determine that an account belongs to a minor, it will be closed immediately and all associated data will be deleted.

If you believe your child has created an account on our platform, please contact us immediately. We will take prompt action.

As part of responsible gaming, a99bed supports the use of parental control tools. To learn more, visit our Responsible Gaming View the page.

09 Policy Updates

A99bed may update this Privacy Policy from time to time, whether to reflect new services, legal changes, or platform improvements. For any significant changes, we will:

  • We will display a clear notice at the top of the site
  • We will send SMS notifications to your registered mobile number
  • We will notify you at least 14 days before any changes take effect

Continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree, you always have the option to close your account.

10 Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact our Data Protection team directly. We are always ready to help.

Email support

Send any privacy-related requests to:
support@a99bed.bet

Live Chat

Click the live chat button at the bottom right of the site. Bengali-speaking support agents are available 24/7, seven days a week.

Response Time

General enquiries are responded to within 24 hours; data deletion or access requests are handled within 30 business days.

Play on a secure platform, win with confidence

Your data is safe — join a99bed today and enjoy the best gaming experience.

বাংলা